Frequently Asked Questions (FAQs)

Follow these steps to get started:

1. Visit the MachineryMax homepage and click the Create Free Account button in the top-right corner.
2. Fill out the registration form with your full name, email address, username (only letters, numbers, underscores, or hyphens), strong password, and mobile phone number.
3. Agree to the Terms and Conditions by checking the box.
4. Click ‘Complete Registration’ to finish setting up your account.
5. You will receive a confirmation email. Please open it and click the verification link to activate your account. If you don’t see the email, check your spam or junk folder.
6. Once verified, you can log in and begin participating in auctions.
7. If you encounter any issues, please contact us for assistance.

To place a bid on an auction lot, you have two options: Submit Max Bid or Quick Bid. Each option is designed to fit different bidding strategies, whether you want to set a limit and step away or actively participate in the bidding process.

Submit Max Bid: Set the maximum amount you’re willing to pay. The system will bid incrementally on your behalf, keeping you as the highest bidder up to your limit.

• How It Works
  • Enter your maximum bid amount in the input field next to Submit Max Bid.
  • The system will automatically bid for you in small increments, only as needed, to keep you as the highest bidder—up to your max limit.
  • If someone outbids your max, you’ll be notified and can decide whether to place a higher bid.
• Example
  • Current bid: $100
  • Your Max Bid: $300
  • Other bidders compete: The system automatically increases your bid incrementally (e.g., $110, $120) until it reaches $300.
  • If bidding exceeds $300, you’ll no longer be the highest bidder.
• Advantages
  • Saves time—you don’t need to monitor the auction constantly.
  • Ensures you won’t overpay beyond your preset maximum.

Quick Bid: Immediately place a bid at the next required increment. Ideal for live, competitive situations.

• How It Works
  • Click the Quick Bid button to submit the next increment above the current highest bid instantly.
  • Your bid is placed immediately without needing to enter an amount.
• Example
  • Current bid: $100
  • Minimum increment: $10
  • Quick Bid amount: $110
  • By clicking Quick Bid, you submit $110 as your new bid.
• Advantages
  • Fast and easy—ideal for live, competitive bidding situations.
  • Great for quick responses when every second counts.

Which Option Should You Use?

• Submit Max Bid: Use this if you want to automate your bidding and ensure you remain competitive up to a set amount.
• Quick Bid: Perfect for active participation when you're monitoring the auction live and want to respond quickly.

Yes, a valid credit card is required to place a bid on MachineryMax.

To add your credit card:

1. Log in to your account.
2. Navigate to Accounts > Credit Cards.
3. Enter your credit card details and save.

This step verifies your identity and secures your transactions.

Proxy bidding extends the auction closing time by 5 minutes if a bid is placed within the final 5 minutes, ensuring all participants have a chance to respond to last-minute bids.

Check for a notification email or login and visit My Activity > Won in your account to confirm if you have won the auction.

You will be notified by email and, if applicable, a push notification from the MachineryMax app. You can place higher bids until the auction closes or use the Max Bid function to automatically adjust your bids.

Once a bid is placed, it cannot be withdrawn. We advise you to carefully review all bids before confirming. If you believe a bid was placed in error, contact our support team immediately.

MachineryMax Auctions: Items are sold to the highest bidder through a timed auction. You can place bids during the auction period or set a Max Bid to let the system automatically bid on your behalf up to your limit. When the auction ends, the highest bidder wins, provided the reserve price is met. It’s a fast-paced, competitive process that may secure you equipment below market value.

Direct Purchases on MachineryMax Marketplace: Marketplace items are not sold via public bidding. Instead, buyers submit sealed bids directly to MachineryMax for consideration. If an end time is posted, the highest bid over the reserve will be evaluated after the deadline. If no bidding is open, you can submit an inquiry to ask questions or express interest. It’s a private, negotiation-driven process designed for flexibility and discretion.

You can either submit a Sealed Bid or Submit an Inquiry, depending on the marketplace listing’s status.

Submit a Sealed Bid:

• If the listing includes an end time:
  1. Select the item you’re interested in.
  2. Click the Submit Sealed Bid button.
  3. Enter your bid amount and a message, then submit.
  4. Your bid is private and reviewed after the deadline. The highest qualifying bid over the reserve price will be considered.

Submit an Inquiry:

• If the listing does not have an end time:
  • Click the Submit Inquiry button.
  • Fill in your name, contact info, and message.
  • MachineryMax will follow up with more details or next steps via email.

Yes. On MachineryMax Marketplace listings, you can negotiate by submitting a Sealed Bid if an end time is shown. Your bid remains private and is reviewed after the listing closes. If there is no end time, you can submit an inquiry to express interest or ask about pricing. MachineryMax will follow up directly to discuss next steps.

MachineryMax accepts:

• Credit cards
• Bank transfers
• Financing options. Learn more about financing here.

Yes, financing is available for qualifying buyers. You can secure approval for a credit limit of up to $250,000 for your bids. Learn more about our financing options here.

Payment is typically required within 48 hours after an auction ends, unless specified otherwise.

Invoices are automatically sent after the auction closes. If you need to download another copy of your invoice, follow these steps:

1. Log in to your account
2. Go to the My Activity> ‘Invoices’ section.
3. Download your invoice.

Yes, a Buyer’s Premium is applied to all purchases on MachineryMax. This fee is clearly displayed in the terms and again on the bid confirmation popup before you place your bid. Sales tax may also apply depending on the item’s location and your business’s tax-exempt status. All applicable fees and taxes will be itemized on your invoice for full transparency.

Yes, Our mobile app is available for download on the Apple App Store or Google Play Store. With it you can take MachineryMax everywhere you go and:

• Browse current and upcoming auctions
• Place bids on equipment
• Track items in your Watchlist so you never miss a bid

To turn on notifications:

1. Open the app and tap the 3 bars in the top left corner.
2. Go to ‘My Account’.
3. Scroll down to ‘Category Notification Preferences’.
4. Select the categories that you are interested in.
5. Tap ‘Save’. You will now receive instant notifications through the app and email when equipment in your selected category is listed.

Shipping arrangements are typically the responsibility of the buyer. Once you win an auction or make a direct purchase, you'll receive contact details for the seller or warehouse. Coordinate directly to arrange pickup or delivery. If you need assistance with logistics, our team can recommend trusted third-party shipping providers.

To list your machinery for sale, follow these steps:

1. Visit the Start Selling Today page.
2. Complete the ‘Request a Free Confidential Consultation’ form to connect with one of our sales experts.
3. Provide your listing details, including item description, photos, and pricing.
4. Click ‘Submit’ to finalize your listing.

To maximize the reach and visibility of your listings, MachineryMax uses several effective marketing strategies:

• Targeted email campaigns
• Social media advertising
• SEO-optimized auction pages
• Targeted ads aimed at relevant buyers
• Outreach to our database of 100k+ MachineryMax buyers

When you sell through MachineryMax, you incur a commission fee based on the final sale price of each item. Additional fees may apply for premium listing placements or featured item promotions. For a detailed fee breakdown, please contact us.

Yes! Many sellers continue using their machinery during the marketing phase. We’ll coordinate listing, inspection, and pickup around your timeline to minimize disruption to your operations.

Yes. Many sellers continue operating their machinery during the listing and marketing phase. We'll work around your schedule for showings and pickups.

Buyers can view detailed listings and photos on our website. If requested, we’ll coordinate in-person inspections with you. You’ll always be notified and can approve any scheduled visits.

Once the equipment is picked up and the transaction is finalized, payment is typically issued within 3–5 business days. We handle all processing and paperwork for you.

No problem. MachineryMax offers a free market evaluation to estimate your equipment’s value based on recent sales of similar items. It’s a great way to explore your options without any obligation.

Not at all. We offer both online auctions and private sale options. Auctions provide fast, competitive bidding, while private sales allow for direct negotiations. We’ll help you choose the best fit based on your goals and equipment type.

Auction timelines typically range from 7 to 21 days once the listing is live. Private sales can vary depending on buyer interest. We'll recommend the best strategy to balance speed and value.

If an item doesn’t sell at auction, we can relist it or transition it into a direct sale. We’ll also explore targeted buyer outreach to increase interest. You’ll always have options.

We recommend a basic cleaning and ensuring clear access for inspection or pickup. Our team will advise on any small improvements that could enhance the equipment's appeal or value.

Yes, you can set a reserve price if you want to ensure a minimum return. We'll also provide guidance based on market demand and similar equipment sales.

We handle everything from CNC routers, woodworking machinery, and compressors to forklifts, trucks, and complete plant closures. If it’s industrial, we can help you sell it.

Yes, MachineryMax manages full plant liquidations, including cataloging, marketing, buyer management, and coordination of logistics and asset removal.

Absolutely. We work with sellers across the U.S. and North America, marketing your equipment to a nationwide network of qualified buyers.

Our fees are performance-based, meaning we only get paid when your equipment sells. There are no upfront costs for most sellers. Everything is clearly outlined before you commit.

Clear, well-lit images from multiple angles help attract serious buyers. Include close-ups of important features or flaws, and consider short walk-around videos for more transparency. Our team is happy to guide you on what visuals to submit.

We’re here to help! If you’re experiencing issues, try the following:

• Clear your browser cache and cookies.
• Ensure you’re using a modern and updated browser like Chrome or Firefox.
• Check your internet connection to ensure it’s stable and fast.
• If these steps don’t resolve the issue, please contact us.

You can reach our team by emailing or submitting a request via our contact form. Our support hours are Monday–Friday, 9am–5pm PT.